client feedback

John has been an invaluable resource to me as our business has grown. I often say that I don’t know if I could have stuck it out over the past four years if it wasn’t for John’s insight and perspective when I’m in the thick of things. Every business leader needs a safe place to honestly and openly process tough things – John has provided just that. I have no hesitation at all in recommending his coaching services to anyone in leadership.
Ellen Graf-Martin: Founder & Managing Director, Graf-Martin Communications Inc.

Having John Caplin as a coach has made me a more confident and effective leader. John has a great way of helping a person discover their strengths and explore ways of strengthening their areas of weakness. His style is non-threatening, you never feel like you are being judged, he is a safe sounding board. Having John as a coach made me feel that I had someone in my corner who knew what he was talking about. He has given me the confidence to go out and fight another day.
Sergio Bersaglio, Executive Director, Village of Hope – Africa Society

I had the pleasure of working with John on a professional front for several years. For 26 years employed at one of Canada’s largest Telecommunications companies, I was a Regional Manager, as well as a mentor and coach to many employees. As a results oriented organization the expectation was to consistently deliver exceptional results. John’s outstanding credentials and experience led me to him as a professional coach.
John is engaging, sincere and a very genuine individual. You quickly learn that John is there to help and support you. As a coach, John is precisely what every executive/leader needs in their corner. John has an amazing ability to challenge you on a personal and professional front by bringing you out of your comfort zone. John does not reinvent you but rather helps you develop by unlocking or better understanding your skills and motivators. This allowed me to explore or improve on opportunities with my team that I avoided or missed entirely.
I found that my confidence as a leader increased dramatically while working with John. I trusted him with every aspect of my professional career knowing that our conversations were confidential. If you are looking to increase your effectiveness as a leader I urge you to carefully consider John, who is, quite simply, an outstanding coach.
Dave Fenwick, Investors Group

I always look forward to talking with John. He has played a significant role in my business and personal life. John has been instrumental in helping build my business by helping me create systems that allow the business to operate without me. He has guided me to an easier work week and a better business. His insightful questions and ‘to the point’ responses have also made me a better person with my staff and my friends. John holds me accountable to accomplish my plans and pursue my goals. I always enjoy working with him.
Ken McAllister, Midland Tarp and Canopy

I was recommended to John through Merv Boschman and am eternally grateful for the connection. John is a one-of-a-kind gentle-giant kind of a man. His ability to understand your situation, come up with a strategy, keep you on track and encourage you to follow though, is outstanding.  He is a global thinker, with a real heart for the individual.  His coaching and role play techniques were transformational for me, at a time when I really needed a mentor and a friend.  No matter what the size of your organization or need – John is the man to help you realize your potential and lead you higher than you ever thought possible.
Jonathan Christian: Owner, We Make Stuff Happen

John Caplin is an experienced and insightful leader and coach. During our first meeting together, we were able to identify my development needs as a leader. John helped me set measureable goals and then held my feet to the fire for six months as I turned these goals into regular habits. I learned that rigorous accountability makes all the difference between just talking about the desire to grow and actually growing.
Loren Hagerty, Executive Director of a Registered Charity

When I first met John I was frustrated with what I classified as a communication gap with my coworkers. After an assessment and a few conversations, he was able to breakdown some negative habits and help me identify the necessary changes to move forward in my career. My time with John was invaluable and I would encourage anyone interested in personal and professional growth to contact him.
Kenneth Alonzo, Group Vice President, YMCA of Middle Tennessee

John has been an invaluable resource to our organization. A few years ago, John deepened our bench strength by providing training to help us become better coaches for the local ministry leaders we walk beside. More recently his availability to come alongside our key Canadian staff as a personal coach, to encourage and challenge us to live into our full potential as regional catalysts, has been awesome. Allowing our organization to have access to John’s coaching gifts and time has been a wonderful investment that we intend to continue for many years to come. I heartily recommend John’s services for any organization that is serious about investing in the growth and support of their leaders.
Adrian Van Giessen, Christian Reformed Home Missions, Regional Team Leader for Eastern Canada

It is my pleasure to provide a personal reference for John Caplin, whom I have known and worked with in a number of capacities for over 10 years. I have watched John fulfill a number of roles over those years and am always impressed with his capabilities, keen insights and ability to provide quiet, thoughtful, positive leadership. ….As an independent coach/consultant, I am convinced that he will be a significant asset to any company or organization that chooses to use his services. In both my professional business career and my public service role, I have seen many coach/consultants and I am convinced that John will rank amongst the best that I have seen and worked with.
Peter Fassbender: Former Mayor, City of Langley

John’s professional and knowledgeable approach in coaching has challenged me to take both my career and personal goals to a new level. John went beyond basic simple discussions about goal setting and was insightful to first surface and then sensitively talk about barriers that kept me from successfully accomplishing my goals. John encouraged me to stretch and set inspiring goals that would become reality. As a direct result of one assignment John gave me, my company realized a $15,000 annual increase on one of our accounts….. Due to John’s expertise, I have been successful in gaining confidence to set motivating goals, overcome barriers, establish sustainable measures for continued growth, and achieve a number of significant goals. I can confidently recommend John as an executive coach.
Joan Deeks: President, Advantis Group

“Recently you completed the second of what I hope is many coaching and learning sessions with the Bell West senior management team and I thought I’d take this opportunity to tell you about some of the feedback I have been getting from the team”.
– “best day I’ve had in my 30 years with Bell”
– “I feel that for the first time we are starting to think as a team
– “these sessions have really opened my eyes to what is possible”
– “let’s make sure we keep doing these (sessions) and not let it slide”
… the entire team was very positive and looking forward to the next session
Steve Lake: Former Chief Operating Officer, Bell West

 We had the pleasure of hearing John Caplin speak to our retail sales force of Investment Advisors and Portfolio Managers at our Annual Sales Conference. Everyone thoroughly enjoyed John’s insights, as he delivered them in an engaging and thought provoking manner. John has the ability to put everyone at ease and from the time we met with John, we knew that he would add value to our conference. … From the first time we met with him, he took great care to ensure that his message was in line with our conference theme and to that end, stayed in constant communication with us. John’s approach was one of being part of our team. Though soft spoken, he held our audience captive as he took every day principles by which to live and applied them to our business.
S. Ross Sherwood: Former Vice Chairman, Odlum Brown LTD

John is someone I trust. He challenges us, but always in a non-threatening way. With such trust, I’m at ease when he meets with team members. We all feel safe as he listens patiently to our ‘issues’ and keeps confidences. John has helped us to grow in size and complexity and yet maintain a sense of family. John’s tool kit is full. Although he’s met with us regularly over the past seven years, his input is never stale. We continue to benefit immeasurably from his expertise.
Wayne Hilsden, Executive Director, King of Kings Ministries, Israel